Assoc Mgr, Therapy

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Improved Patient Experience by Enhancing Patient Satisfaction & Outcomes.Drive Resource & Budget optimization for Patient Support Programs
-Budgeting for the Clinical Services basis on the monthly cost

•Manage resource allocation to optimize patient care and operational efficiency

Drive Performance Excellence in Clinical Services

•Review and evaluate the performance of the clinical team and third-party programs

•Provide feedback to TL & SM on therapy achievements

Drive Therapy Awareness for Patients by training the clinical team and providing Patient education materials

•Setting up Training calendar to enhance onboarding and learning experience of Clinical team

•Patient education materials for Patient trainings in collab with Marketing & MA

•Conducting Monthly training Sessions and assessment for the CS.

Implement Operational Excellence in Patient Support & Data Management to Maintain Accuracy, Confidentiality & Regulatory Compliance

•Annual plan & forecast of patient numbers

•Identify potential service providers for Patient Support Programs

•Renewal of contracts basis on the program review

•Set Performance goals and objectives for the Clinical team

•Ensure Publishing of therapy reports as per the timeline

•Setting up tools & protocols to improve patient data capturing

•Reconciliation of AE / Peritonitis reports with PV & RHC

Improved Patient Experience by Enhancing Patient Satisfaction & Outcomes

•Travel patient support through coordination with RHC & Sales team

•Follow up on patient escalations beyond the TAT to ensure patient support

•Evaluate patient satisfaction by driving feedback surveys

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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