Sr Analyst, HR Operations

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

The Shared Services Team is the first point of contact for HR, Employees and Managers, with respect to HR service delivery, process workflow, and transactional support.  This role must have a service mindset focused on the employee experience with deep skills in listening and people interaction. This role will be a key member supporting the HCM global system implementation. Focus will be on APAC Region

Essential Functions

• Support HR data integrity framework at a global level through execution of defined data management processes.
• Partner with cross-functional teams, HR Business Partners, and Global HR Team to provide support for HR processes while fostering teamwork and collaboration.
• Support system administration for assigned regional area, including workflows, approval paths, data governance, implementation of new features, and functionality enhancements.  
• Conduct testing, documentation and technical training on HCM system functionality and execute assigned change management and communication initiatives (for assigned region).
• Support continuous improvement by adopting best practice and latest technology tools such as case management, chat bots, AI driven knowledge portal, help modules, journeys, etc.
• Listen to and solicit feedback from customers and key stakeholders to help develop recommendations on processes that help enhance the end-user experience.
• Participate in councils, quality improvement teams, and other such committees as required.
• Provide support to key HR initiatives that help drive customer satisfaction, interaction quality, problem resolution, employee engagement, etc.

Qualifications

• Bachelor’s degree or local equivalent is required.
• Minimum of 10 years in HR.
• Basic knowledge of areas across human resources including talent acquisition, benefits, compensation, organizational design/development, M&A, employee communications, training and development, employee relations policies, etc.
• Knowledge and understanding of intricacies of HR operations to maintain the credibility of HR Shared Services.
• Strong analytical skills with the ability to develop, test, and document HCM technology.  Change management is essential.
• Ability to prioritize, problem solve, and apply critical thinking skills.
• Excellent communication and listening skills.
• Ability to effectively address customer concerns while also maintaining adherence to standards.

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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