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Process Excellence/ CI

Req # JR - 182035 Location Heredia, Costa Rica Job Category Finance Date posted 08/25/2025
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Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your role at Vantive

The Process Transformation/ Continuous Improvement Analyst plays a pivotal role in driving operational excellence across Finance Operations. This role is responsible for identifying inefficiencies, analyzing root causes, and implementing sustainable solutions that enhance productivity, reduce costs, and support strategic transformation. The ideal candidate is a data-driven problem solver with a passion for process optimization, cross-functional collaboration, and change enablement.

What you'll be doing

Process Discovery & Optimization

  • Partner with stakeholders to map and document current and future state processes using tools like Visio, Lucidchart, or Miro.

  • Conduct end-to-end process assessments to identify pain points, redundancies, and automation opportunities.

  • Benchmark internal processes against industry standards to identify gaps and improvement potential.

Continuous Improvement Execution

  • Lead and support Lean, Six Sigma, and Agile-based improvement initiatives from ideation through implementation.

  • Develop project charters, define KPIs, and manage timelines, risks, and stakeholder engagement.

  • Facilitate Kaizen events and rapid improvement workshops to accelerate change adoption.

Data-Driven Insights & Performance Monitoring

  • Design and maintain dashboards to track KPIs and process health metrics using Power BI, Tableau, or equivalent tools.

  • Perform root cause analysis using statistical methods and stakeholder feedback to validate improvement hypotheses.

  • Translate insights into actionable recommendations and measurable outcomes.

Change Enablement & Collaboration

  • Serve as a change agent by promoting a culture of continuous improvement and operational excellence.

  • Collaborate with IT, Finance, HR, and other functions to ensure seamless integration of process changes.

  • Deliver training and communication plans to support adoption of new processes and tools.

Governance & Reporting

  • Maintain a centralized repository of process documentation, SOPs, and improvement logs.

  • Prepare executive-level reports and presentations to communicate progress, risks, and ROI of initiatives.

  • Ensure compliance with internal controls, audit requirements, and regulatory standards.

What you'll bring

Education

  • Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, Finance, or a related field.

Experience & Certifications

  • 3+ years of experience in process improvement, business transformation, or operational excellence roles.

  • Lean Six Sigma Green Belt required; Black Belt or Agile certification preferred.

  • Must be familiar with Robotic process automation (RPA) tools (e.g., UiPath, Automation Anywhere) and AI-driven process optimization. Experience in both is highly desirable

  • Familiarity with finance operations, shared services, or global business services environments.

Technical Skills

  • Proven ability to leverage process mapping tools (Visio, Lucidchart), data analytics (Excel, Power BI, Tableau), and workflow automation platforms

  • Strong understanding of ERP systems (e.g., SAP, Oracle) and their impact on process design.

Soft Skills

  • Strategic thinker with strong analytical and problem-solving capabilities.

  • Excellent communication and facilitation skills; able to influence across levels and functions.

  • Highly organized, self-motivated, and comfortable managing multiple priorities in a fast-paced environment.

Preferred Qualifications

  • Experience in regulated industries (e.g., healthcare, pharma, finance).

  • Demonstrated success in leading cross-functional improvement projects with measurable impact.

  • Exposure to transformation management offices (TMOs) or enterprise PMOs.

Travel

  • Occasional travel to domestic and international sites may be required.

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

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F33 American Free Zone 3006 San Francisco Costa Rica
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