DIGITAL HEALTH SPECIALIST

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Summary

The Digital Health (DH) Team is a part of the regional Marketing organization and support the local commercial & technical teams in the sales of Kidney Care Digital Health Solutions. The DH Team closely collaborates with Sales Representatives, Product Specialists, Account Managers and Technical Services to identify and respond to Digital Health related customer needs. The team also supports the regional and local Marketing teams in implementing the DH strategy. Internally, the DH team drives EMEA related needs and requirements in discussions with the global teams.

Key Roles & Responsibilities

• Support EMEA regional and local marketing teams in implementing our Digital Health strategy.
• Support value selling of our digital portfolio.
• Drive EMEA Digital & Connectivity needs for our devices and the digital portfolio.
• Align and support the regional and local Technical Services teams in Digital Health related matters.
• Support the local sales teams in pre-sales activities which may include tender shaping, assessment of connectivity needs, and identifying resource & cost requirements for execution.
• Management of 3rd party EMR/PDMS/middleware vendors in EMEA
• Leverage the value of Digital Health Solutions: work closely with Contract/Tender Management to turn Digital Health Solutions service delivery to tangible tender specifications, assists to cost/value modeling.
• SME’s as appropriate, with respect to the following areas:
  • Device connectivity
  • EMR Systems incl. integration, standards & options e.g. middleware
  • Servers & Networks
  • Wi Fi Integration
  • Cyber Security Standards
  • Data Privacy
• Lead the installation of Connectivity Solutions at premium/pilot account by coordinating between hospital IT, technical personnel and Vantive Digital Service Delivery and TS teams. This support may include technical training. Resolves questions of a digital nature.
• The Digital Health Specialist will also provide support to any other questions related to Digital Health Solutions such as Data Privacy, by consulting with local IT, Service Delivery, local Data Privacy Officer etc. in case of required escalation.

Qualifications, Skills and Experience

As team member, to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Minimum 5 years of experience with digital (health) end user applications, with solid understanding of technical requirements in servers & networks, cybersecurity standards, WIFI integration and connectivity, EMR (electronic medical records) including integration, standards and options such as middleware.
• Strong affinity with or interest in healthcare industry and working in a hospital environment 
• Commercial experience in selling digital solutions is a plus
• Experience with implementation of end user applications or digital solutions (project management, change management, technical training etc.)
• Business proficiency in English, other European languages are an asset
• Knowledge/experience of device communication/connectivity and standards such as HL7, FHIR
• Knowledge/experience of Medical Device regulations: MDD/MDR
• Knowledge about GDPR, local data privacy and patient data laws
• Experience in developing comprehensive communication materials targeted at various levels of management as well as variety of audiences (hospital management, healthcare professionals)
• Analytical skills with ability to collect, organize, analyze significant amounts of diverse information, able to simplify and streamline into recommendations for decision making
• Can easily shift between keeping a holistic overview of systems and work processes and detailed troubleshooting when required
• Dedicated to help customers adopt digital solutions, champions new digital tools and solutions, identifies barriers to change and addresses these appropriately
• Excellent written and verbal communication / presentation skills; able to produce clearly written, well-organized documentation; can explain complex matters in a simple way; excellent training and facilitation skills,
• Customer orientation: able to think from within the customer’s needs and conditions
• Project Management skills
• Works autonomously, self-starter; learns quickly
• Works effectively in team setting and matrix environment
• Business Acumen
• Credibility to deal with senior stakeholders
• Industry/Competitor Understanding

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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