Analyst, Credit and Collection

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Summary:

Manage customer credit control and collection to derive DSO improvement  

Essential Duties and Responsibilities:

• Monitor and evaluate customers’ credit status on an ongoing basis
• Assess potential credit risks and recommend appropriate credit limits in line with global credit policy
• Review and validate collaterals provided by customers for credit limit setup
• Perform daily credit order hold reviews
• Drive collection efforts to optimize DSO and improve cash flow
• Conduct monthly reconciliation of AR and cash balances
• Perform annual AR balance confirmation with customers
• Identify and process customer credit balances for refund or offset
• Communicate with customers regarding past-due accounts, dispute resolution, and discrepancies
• Manage AR collection activities and legal procedures for delinquent accounts
• Partner with APAC Shared Service team to resolve complex account situations
• Collaborate with APAC Shared Service and local teams on credit, collection, and cash application matters
• Monitor APAC Shared Service team’s daily operations and address inefficiencies
• Implement process improvements to enhance effectiveness and efficiency
• Support external local audit, local tax audit, and internal audit requirements
• Prepare financial reports and coordinate with stakeholders to address AR collection or dispute issues
• Escalate AR disputes to Commercial and Customer Service teams to resolve the dispute situation ASAP

Qualifications:

• Strong written and verbal English communication skills
• Excellent interpersonal skills for stakeholder engagement
• Proactive, collaborative, and improvement-oriented mindset
• Quick learner with a strong willingness to grow and adapt

Education and/or Experience:

• Bachelor’s degree in Finance, Accounting, Business, or related field
• Minimum 5 years of relevant experience, preferably in a similar industry
• Experience in legal procedures for bad debt collection is a plus

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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