Consultant, IT – HR Tech Lead

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

The IT Learning Management System Technical lead will be responsible for helping to guide the evolution of our Learning Management Platform. They will be responsible for working with Vantive Learning Management team, IT Functional Lead and other stakeholders to help design and implement new functionality, custom solutions, enhancements, and resolve complex issues related to the operation of our Learning management systems.  

Will lease with the Foundation Program team to provide guidance on the separation of Vantive from Baxter, helping identify the best approach to resolve issues. This role will be a Subject Matter Expert in Cornerstone and our LMS ecosystem helping define and build integrations with other supporting systems such as Workday and reporting solutions.

Key Responsibilities

• Identify, assess, and resolve business problems for Learning Management Applications
• Collaborate with Product Owner, Business Analysts, and other IT functions
• Define, design, document and help build integrations.
• Define, design and document business and process flows.
• Develop test scenarios/scripts and execute testing, obtaining objective evidence that meets each test.
• Drive stability into the platform by partnering with the LMS team and vendors.
• Work with management and LMS team to help manage vendor performance and quality.
• Develop Standard Operating Procedures to standardize tasks for consistency in operations.
• Work with 3rd parties, other IT teams, and/or business partner when issues are found; manage issues to closure.
• Help create, manage, and enforce IT Controls, validation and change control, policies, and procedures.
• Manage or participate in system enhancements/releases.
• Put together work plans, track project work. Independently manage tasks assigned.
• Participate in agile or SDLC (Software Development Life Cycle) based project teams.
• Communicate status, solutions, and concerns. Disseminate information in a timely manner within the team.
• Perform tasks with minimum direction, independently manage complex problems, guide others

Qualifications

• Management of stakeholders and their expectations.
• Ability to work with cross-functional matrixed teams to deliver on a common goal.
• Interpersonal skills and development of relationships with team members, peers, leaders, and customers.
• Working knowledge of lean product principles and strong knowledge of software development lifecycle
• Foundational project management skills (projects involving internal and external stakeholders) with ability to meet tight deadlines and prioritize workloads
• Solid communication (verbal and written) skills and attention to detail
• Sense of urgency with strong follow-up skills. Must be detailed oriented and able to work in a matrixed team setting
• Experience working with vendors and third-party providers on product features, releases, and issue resolution.
• Must be able to work with others in different time zones
• Willingness to learn new skills

Education and Experience

• Bachelor’s degree in relevant field Information Technology, Computer Science, Engineering, or appropriate experience.
• 9+ years of experience in Information Systems, with extensive experience in LMS technologies focused on Cornerstone.
• Expertise in the operation and configuration of Cornerstone.
• Experience related to Software as Service (SaaS)
• Experience with ITSM Process; experience with Service Now or Jira is preferred
• Experience with multiple HR technologies is a plus.
• Experience integrating LMS applications with enterprise systems such as Workday, Identity Access Management (IAM), ERP (JD Edwards), OKTA (SSO).
• Understanding of Web Services and API technologies (Application Programming Interface) such as (SOAP, REST)
• Experience with large IT programs encompassing internal and external staffing

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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