Senior Specialist, IT - B2C Application Delivery

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Summary

This role will act as System Owner for applications\platforms assigned to him in his\her specific domain (as per table above). This role is responsible to gather, understand, and document business objectives, specifications, and technical design on small to medium sized projects based on a solid understanding of business requirements. Analyze business needs, document requirements, build test scenarios and complete unit and system integration testing. Ensure that applications are meeting all the IT compliance and security requirements, leadthat  project tasks and provide regular status. Become an SME (Subject Matter Expert) of applications and partner with application support teams or vendor for issue resolution. 

Key Responsibilities 

• Identify, assess, and resolve business problemsfor assigned applications and processes. 

• Collaborate with Product Owner, Business Analysts, and other IT functions on medium and large sized system enhancements. 

• Define, design and document business and integration flows/processes. 

• Develop test scenarios/scripts and execute testing, obtaining objective evidence that meets each test. 

• Develop Standard Operating Procedures to standardize tasks for consistency in operations. 

• Work with 3rd party, other IT teams, and/or business partner when issues are found; manage issues to closure. 

• Helps create, manage, and enforce IT Controls, validation and change control, policies, and procedures. 

• Manage system enhancements/releases. 

• Put together work plans, track project work. Independently manage own work. 

• Serve as product engineer for agile or SDLC (Software Development Life Cycle) based project teams. 

• Support BRM community in providing demos to Business on applications\platform belong his\her responsibility. 

• Support EA in analyzing Application capabilities and drive standardization among application in his\her domain portfolio.  

• Ensure Applications that belong to his\her portfolio are fully documented and managed in all Application Inventory Systems (CMDB, Archer, Knowledge Article in Service Now, etc…).

Qualifications 

• Foundational project management skills (projects involving internal and external stakeholders) with ability to meet tight deadlines and prioritize workloads .

• Solid communication (verbal and written) skills and attention to detail. 

• Sense of urgency with strong follow-up skills. Must be detailed oriented and able to work in a matrixed team setting.  

• Experience working with vendors and third-party providers on product features, releases, and issue resolution. 

• Must be able to work with others in different time zones. 

Education and Experience

• Bachelor’s degree in relevant field Information Technology, Computer Science or Engineering etc. 

• 6+ years of experience in Information Systems, experience in multiple areas of IT. 

• Experience with CRM applications and web portals.

• Experience with Web Services and APIs (Application Programming Interface) such as (SOAP, REST).

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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