Skip to main content
Extending Lives  
Expanding Possibilities

IT OSS Specialist H/F

Meyzieu, France
Job ID
JR - 192004
Category
System Support
Date posted
02/06/2026
Location
Meyzieu, France
Apply

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

🔎 We’re Hiring: IT OSS / End User Support Services Specialist
📍 Meyzieu | On‑site (Full time)

We are looking for an experienced IT OSS / End User Support Services Specialist to join our team in Meyzieu. This is a 100% on‑site role, providing hands‑on and remote IT support to end users, while working closely with local and international teams.

🚀 About the Role

As an End User Support Services Specialist, you will play a key role in ensuring a high‑quality IT experience across the Vantive organization. You will support end users, maintain IT infrastructure, and contribute to continuous improvement of IT services.

🛠 Key Responsibilities

  • Provide end‑user support and troubleshoot hardware, software, and system issues
  • Ensure thorough documentation of all IT tickets, including resolutions and workarounds
  • Support IT infrastructure (Windows environment, Active Directory, VMware, storage)
  • Perform proactive IT walkthroughs to identify and resolve issues before escalation
  • Create and maintain knowledge‑base articles for complex and recurring issues
  • Manage installation, monitoring, and maintenance of end‑user hardware, software, and mobile devices
  • Support local applications and production systems in collaboration with vendors
  • Assist with IT procurement, budgeting, and IT audits
  • Deliver IT onboarding for new joiners and manage IT asset recovery for leavers
  • Contribute to IT policies, procedures, and technology guidelines
  • Provide regular updates to stakeholders on tickets, escalations, and special projects
  • Collaborate with internal teams and external vendors to resolve user issues

✅ What You’ll Bring

  • Bachelor’s degree in Computer Science (or equivalent experience)
  • 3+ years’ experience in IT Support or End User Services
  • Strong knowledge of Windows Server 2019 / 2021 / 2025, Windows 10 & 11
  • Experience with Active Directory, VMware, and storage environments
  • Knowledge of databases (SQL, Oracle) is a plus
  • Experience with cloud platforms (AWS, Azure)
  • Fluent French and English (written and spoken)
  • Ability to work independently and within a global team
  • Strong analytical, organizational, and communication skills
  • A proactive, creative approach to solving technical challenges

🌟 Why Join Us?

You’ll be part of a collaborative, international IT environment where your expertise makes a real impact on user experience and business continuity.

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply

You have not viewed any jobs yet.

You have not saved any jobs yet.