Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Position: Technical Services Coordinator

Work Location: New Phetchaburi Road, Vantive Technical Service Office

Reporting Manager: Technical Services Manager

Normal Working Hours: Mon-Fri 8:00-17:00

Work Arrangement: On-site only (Not eligible for work from home)

Job Scope: The Technical Services Coordinator supports the Technical Service Team by handling administrative and coordination activities. This role ensures accurate tracking of hardware, spare parts, service documents, and system compliance while maintaining smooth daily operations.

Job Descriptions:

• Support daily Hardware Tracking (HWT) activities, including machine return tracking and data entry.

• Coordinate with Finance to create and maintain customer master data.

• Manage service database compliance (GSP) and goods receipt in the JDE system.

• Track daily spare part movements and support month-end stock takes.

• Plan and control spare parts ordering.

• Prepare service quotations, service contracts, and invoicing.

• Maintain calibration tools using the CMX system.

• Handle machine and spare parts write-offs (expired, damaged, or on-hold items).

• Perform other tasks assigned by the Technical Services Manager.

Qualifications:

• Bachelor’s degree in Business Administration or a related field.

• At least 3 years of customer services or administrative experience.

• Proficiency in MS Office (Excel, Word, etc.)

• Good communication and interpersonal skills.

• Strong attention to detail and ability to handle multiple tasks.

• Service-minded with a positive and proactive attitude.

• Good problem-solving skills.

Benefit & Welfares:

• Provident Fund, Group Health Insurance

• Fixed Bonus, Variable Bonus

• Flexible Benefits (My Wellness)

• Annual Leave

• Etc.

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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