Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Position: Account & Therapy Specialist

Responsible Area: Ha Noi & Northern Area

Required: Must graduate in Pharmacy, Nurse or Medical Doctor.

Product: Peritoneal Dialysis Products

Target Customer: Kidney Doctors, Pharmacist and Hospital Leader.

Report: Sales Manager

Job Scope:

• To deliver designated therapy Sales targets and other related KPI targets through sales process, effective account management, tender management, introduction, delivery, implementation, and support of commercially competitive customer offerings by highlighting and selling the benefits of Vantive products and services and their potential to improve patient outcomes.

• To highlight and sell the clinical benefits of PD therapy to improve patient outcomes to the relevant HCPs. This is to include regular contact with key stakeholders (Doctor, Nurse, Pharmacist, etc.) and to be in line with Vantive’s Renal PD strategy for profitable growth

• Support PD Centre to follow up with patients who successfully onboarded on PD & care givers consistent with the patient interaction requirements outlined in Global Interaction Policy

• Support therapy training and education to ensure use of Vantive products in accordance with Instructions for Use (IFU) to HCPs and patient’s (post prescription).

Job Responsibilities:

1. Sales and Marketing

• Responsible for delivery of therapy Sales and other KPI targets (as communicated) for the relevant Business Unit within the defined geographical territories that are assigned. Actively prospecting, planning, implementing, closing and evaluating sales opportunities throughout the entire sales cycle.

• Managing accounts within the allocated territory to maximize sales by identifying and pursuing growth opportunities, ensuring delivery of both commercially competitive offerings and superior customer service.

• Monitor market trends and competitor activities within the territory through direct customer contact, attendance of industry forums and similar and feeds information back to team utilizing Vantive CRM tools.

• Assist and liaise with the Marketing department on projects as required and agreed to by the sales manager. Effectively implements and executes the relevant marketing / sales strategy as required.

2. Therapy/ Education/ Training

• Support PD center to follow up with consented patients (after catheter insertion) and their care givers who successfully onboarded on Vantive PD

• Support PD nurses and doctors in reviewing anonymized patient data as required by HCP’s, with a view to optimizing treatment, improving quality, and extending time on therapy by identifying areas for education and training in the appropriate use of Vantive’ products in accordance with IFU

• On-call and/or on-site therapy troubleshooting for equipment and products on an ad hoc basis to promote competence and confidence in the use of Vantive’ products and equipment. Seeks support from the relevant member of the Business on an as required basis to facilitate timely and accurate resolution to customer perceived issues

• Complete all designated internal products, therapy and other company training as required.

3. Relationship

• Build up and update customer database, KOL engagement/development plan, and implement sales force effectiveness in daily work (e.g., call frequency, segmentation, and call type activities) as communicated in meetings and at conferences

• Develop and maintain relationships with all levels of external (e.g., Nephrologists, Providers, Pharmacists and Nurses) and internal customers to create beneficial outcomes for Vantive Healthcare whilst maintaining individual and corporate integrity

• Supports other team members within Renal Care, as required from time to time.

4. Budget/ Financial

• Assists Management Team with sales and expense forecasts as required. Provides volume forecasts as required to the Sales Manager and/or Marketing Manager for consolidation into the overall forecasting process

• Manage and optimize expense of activities and travel within assigned budget

• Plan, tracking and report for assets (e.g., APD cyclers) as required by the business.

5. Ethics and Compliance, Quality management, Risk management

• Uncompromising commitment to adhering to Vantive’s Code of Conduct, Vantive’s Ethics and Compliance policies (Global Interaction Policy and related guidelines, Conflict of Interest Policy and related guidelines, Third Party Policy and related guidelines, Vantive’s Global Industry and Competitive Intelligence Policy etc.) and other corporate & industry policies and promotes the Vantive Culture through positive, ongoing relationships and activities.

• Complete all required training courses on Vantive’s Code of Conduct, Ethics and Compliance policies, and other relevant company policies.

• Comply with Vantive policies, procedures, processes, internal control and Business Practices Standards

Qualifications:

• Obtain Bachelor of Pharmacy, Nurse or Medical Doctor.

• Experience in Tender management or any related Sales Positions in Healthcare Industry is preferred.

• Hardworking, able to handle high work pressure, and determined to pursue goals.

• Careful, meticulous, and detail oriented.

• Willing to travel to provinces.

• Basic English communication Skills

Benefits:

• Sales Allowances

• Phone Allowance

• Fixed Bonus

• Commission (Sales Incentive Plan)

• Etc.

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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